Adding Notes to a Case

An AIA can add further information, in the form of notes, to a case. You might need to do this when you have additional evidence or information—for example, from a meeting or correspondence with a lecturer or student—that you want to add to a case. This approach is recommended, as it ensures all information relating to a case is kept in a single location

Steps

  1. Click on the Notes tab to view any existing notes.
  2. To add a new note, click Add New Note, enter a subject, such as ‘Student email’, and add the text body of the note.
  3. You can also select a suitable category, such as ‘Follow-on information’.

  1. Use the Note Type field to determine whether the note is semi-private or private. Users with access to the case – such as other AIAs in your unit – will see notes that are submitted under the default ‘semi-private’ setting. You can also select ‘Yes’ under the Discussion Area checkbox to create a threaded discussion area, which may be useful when collaborating with other AIAs on a case.

  2. You can also request additional information from a third party, such as the staff member who reported the case. When you select ‘Yes’, an additional form appears. Be mindful of showing Academic Misconduct Case text or report with the third party: this should only be done if strictly necessary. Select ‘Yes’ to show the text of your note and add a brief query under Request Text if necessary. To send the request, click Submit.

  1. You can now see the note you have added.

  2. The recipient will receive an email notification and will be directed to a unique page where they can submit a response. This additional information will automatically be added to your note, as below.

These are all optional features: if you need to, you can simply create a note with text and nothing more.