Adding an Outcome

Select the outcome based on the total points and policy appendix guidance, then generate the decision letter.

Steps

  1. From the outcome screen, select the total points that apply to the decision.
  2. Choose the appropriate outcome (e.g., reduction in marks by stated amount). Consult with the reporting staff member where appropriate.
  1. Select Save & Create Letter to generate the decision letter.

Note: If you submitted without creating the letter, open the case and click on Other Actions > Send a letter to generate and send the decision letter before closing the case.